Privacy Policy

At Mud Glove, our goal is to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In the course of doing so, we will collect personal information about you. We know that you care how your personal information is used and shared, and we appreciate your trust that we will do our best to protect it.

The following notice describes our Privacy Policy. By visiting our website, you are accepting the practices described here.

We may collect personal information from you (including name, address, telephone number, email address and, when necessary, credit card information) when you:

  • Place an order on our website
  • Return an item or make an exchange
  • Inquire about our services
  • Request a information about our product
  • Receive a gift package

We use this information to do the following:

  • Process, ship, and track your order
  • Provide the services (if any) you request
  • Contact you, if necessary, about the status of an order

We maintain the data that you provide us, along with a record of your purchases, in a secure database on our server and in our internal systems.

We do not share your personal information with anyone, except as required by applicable law, and to protect the security of our website, our other customers, or our company.

You can always choose not to provide your personal information to us, even though it might be needed to make a purchase. If so, you may prefer to purchase our products through your local garden center. Please consult the store locator elsewhere on our website to find a garden center near you.

We also use cookies to recognize you and your computer. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to help with storage of items in your Shopping Cart between visits. Cookies do not contain any personally identifiable information such as your name, address or any financial information on your computer.

If you do not wish to have a cookie placed on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser's help section for instructions.

When you submit an order to us containing your personal information, we use 128-bit encryption technology and Secure Socket Layers (SSL) during transmission. This means that the personal information you submit to us via our website is encrypted by your computer, and then decrypted again on our side, which prevents anyone else from accessing your private information during transmission. If your browser does not support SSL, or if you are unable to establish a secure connection due to a company firewall, please call us at (866) 916-1563 to place your order by phone

Our business changes constantly, and our Privacy Notice will change also. You should check this section of our website frequently to see recent changes. Our current Privacy Notice applies to all information that we have about you and your account.

In the event that we sell or otherwise transfer to a third party assets related to our website or our business, we reserve the right to also transfer any and all personal information associated with the website and our business. However, all such personal information that is transferred to such third party shall be transferred subject to the usage restrictions contained in this privacy policy.

At some point in the future, Mud Glove may want to inform you by email of a new product or a special sales opportunity. When you give us your personal information, including your email address, in making a purchase, we reserve the right to send you email communications regarding these opportunities. You may opt out of receiving these communications by unsubscribing from them.

If you have any questions regarding our privacy policy, please contact us at:

Customer Service
Mud Glove
26 Computer Drive East
Albany, NY 12205
(866) 916-1563