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Mud Glove
968 Albany Shaker Road
Latham, NY 12110

Toll Free: 800-969-7562
Fax: 800-969-7563

sales@safetyworks.com

Shipping

We Want You To Love Your MUD Gloves!


So, if you need to exchange for a different size or color or even a different style, we make it easy.

Returns and Exchanges
You may return or exchange unused product sold and shipped to you by MUD Gloves within 30 days of delivery. Product must not show signs of wear and tear and must be in its original packaging. Proof of purchase, such as a copy of the sales receipt or packing slip is required. You are responsible for shipping the product to MUD Gloves. 

If you are exchanging one product for a different product you will be billed or credited the difference.

Shipping Errors and Manufacturers Defects
In the event you received the wrong product or the product is defective, we will pay for the shipping. Product must be returned within 30 days, in its original packaging and with proof of purchase, such as a copy of the sales receipt or packing slip. 

Follow These Simple Steps:

    • Contact our customer service center (866) 916-1563 for Return Authorization and an RA#.
    • Pack the items and mark the outside of the package with the RA#.
      If you’re returning via UPS or FedEx or any other shipping carrier please send to the following address:


MUD Gloves – Returns

Northeast Industrial Park BLDG 4
Guilderland Center, NY 12085


If you’re returning via United States Postal Service (USPS) please send to the following address:

MUD Gloves – Returns
26 Computer Drive East
Albany, NY 12205


(800) 475-0567
info@mudglove.com

 


Shipping Policy

Ground or Air, You Choose.

MUD Gloves uses UPS for its shipping solutions. We offer ground and air shipment options for you to use. They include:

• UPS Next Day Air
• UPS Ground (7-10 business days)


Please choose from among these options as you consider your shipping needs. UPS does not deliver to P.O. Boxes. For delivery to APO/FPO Mail addresses please call us at 800-475-0567 for additional shipping options. Shipping is provided only to the 48 continental United States.

Click the link above to learn more about UPS sustainability practices. Much of UPS's environmental efforts are focused on improving efficiency, specifically on reducing miles flown and driven and using the most fuel efficient mode of transportation.  

All orders take 24 hours to process. You can expect to receive your order within 7-10 days with regular ground shipping.

Local conditions and emergencies take precedence over these standard delivery windows. Use your tracking number to determine the exact time of arrival.

 

How We Charge

Rates are based on shipping to contiguous 48 states in U.S.A. Your shipping charge will be stated clearly on your check out window in your shopping cart.

Tracking

You will be emailed a confirmation of your order. Call 800-475-0567 for tracking information. You can also consult http://www.ups.com for further tracking information.


Completely focused on comfort and dependability, Mud Glove® set a new standard in the lawn and garden glove industry. In creating our Mud® collection, we insisted that our heritage of craftsmanship be reflected in every detail. Each pair of our gloves is designed with specific purposes in mind.

Our theory is: “If They Aren’t Comfortable, You Won’t Wear Them.” As gardeners, we understand the need to have comfortable gloves that will perform for hours at a time. In order to achieve this, the gloves need to be comfortable. The glove materials we use are carefully selected and tested to suit the purpose of the style.

Why We Choose The Best Materials and test every glove for wearability, comfort, protection and proper fit.

Today, the retail landscape is bursting with mass merchants seemingly locked in battle to offer items that are numbingly similar. Well, we’re drawing the line in the “Mud”. We believe genuine quality and the artisan approach do matter. And we think there are large numbers of people who agree with us. If you share our appreciation for artisan ways and find common ground in our passion for gardening, we’re confident you’ll find what you need in our collection.

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